Do I disrobe for my massage treatment?
In order to enjoy the soothing touch and massage oils, most clients fully or partially disrobe according to your comfort. Our therapists are experienced with all body types and use proper draping procedures during your session.
How much tip should I leave?
Tipping your therapist reflects your satisfaction with your service. While tipping varies from client to client, a typical rule of thumb is $10-$20 for a 1-hour massage, and proportionately more for longer sessions. That said, your therapist is grateful for any consideration.
Do you offer gift certificates?
Yes! We offer prepaid gift certificates for all occasions. Holidays, birthdays, anniversaries, graduations, and employee rewards are just a few examples where gift certificates are common.
Must I shower before my massage?
Our clients and therapists appreciate reasonable hygiene. While showering is not required prior to your session, we welcome you to use our private shower before and/or after your massage. The warm water helps to relax muscles, amplifying the healing benefits of your massage.
What if I don't like my therapist?
We hand-select our therapists for their experience and quality. That said, we understand that personal styles vary or that the chemistry isn't right. If within the first 10 minutes of your session you request a different therapist, we will do our best to accommodate your request pending availability. If an alternative therapist is not available, we will refund your session with a full-value gift-certificate.
What if the pressure is too light or too hard?
The level of pressure varies considerably from client to client. Don't be shy about expressing your preferences to your therapist prior to the start of your session, including any injuries you may have. If at any point during your session you are uncomfortable or are experiencing excessive pain, please tell your therapist to adjust the pressure to your liking.
Do you offer "extra" services?
We only offer therapeutic, non-sexual massage by licensed massage professionals. Your therapist may terminate any session involving illicit requests. Please note that no credits apply after the first 10 minutes of your session for termination with cause.